FAQ
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What types of products do you offer?
At Iris + Viola Home, we specialize in quality, handcrafted home décor pieces including framed canvas prints, tufted ottomans, throw pillows, and more. Each piece is designed to enhance the aesthetic and functionality of your living space.
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Are your products handmade?
Yes! We take pride in offering meticulously handcrafted decor pieces that combine style and value. Each item is thoughtfully designed to elevate your home.
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Do you offer fabric swatches?
Yes, we offer 2"x2" swatches at no charge to you! To help you make informed decisions, we allow a limit of three free swatches per person. After that, any additional 2"x2" swatches will incur a small fee.
If you're interested in larger swatch sizes, please note that these will also incur a fee. The cost will vary based on the specific size and fabric you choose. Pricing details will be provided during the ordering process, so you'll know what to expect before finalizing your order.
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Can I customize my order?
Yes, we offer custom cushion upholstery. For other type of customizations, please contact us directly to discuss your specific needs and preferences.
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What services do you offer?
In addition to our home decor pieces, we offer personalized interior styling and staging services. Whether you're looking to refresh a room or prepare your home for sale, we can help you create a curated space that reflects your unique style.
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How do I book a service?
To book a consultation, please reach out through our website's contact form. We'll work with you to understand your vision and schedule a time that fits your needs.
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Do you offer shipping?
Yes, we offer shipping for all our products. Shipping costs and delivery times will vary based on your location and the size of your order. Detailed information can be found at checkout.
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What is your return policy?
All sales are final. We do not accept returns or exchanges unless the item arrives damaged. The damage must be reported within 48 hours of receipt. Please refer to the Terms and Conditions for the complete details of the return policy.
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How can I care for my decor items?
We recommend following any care instructions included with your products. For most items, a gentle wipe with a soft cloth is sufficient. Avoid harsh chemicals to preserve the quality and finish.
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How can I stay updated on new products and promotions?
To stay informed about our latest offerings, special promotions, and design tips, subscribe to our newsletter on our homepage or follow us on our social media channels.
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Who can I contact for further questions?
If you have any additional questions or need assistance, please reach out to us via our contact page or via email at contact@irisandviolahome.com, and we’ll be happy to help!